AVJ Skill Development Division
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DTH Set-top-box Installer and Service Technician
Course Duration : 4 Months
   Introduction to DTH Technology
  • Introduction to communication of Signals and VHF transmission
  • Understanding of TV transmission and TV standards
  • Basic concepts of Satellite communication
  • Concepts of DTH Technology

  Install and repair DTH set-top box
  • Basic knowledge of DTH Set Top Box Architecture, block diagram and Hardware
  • Process of activation process of DTH connection
  • Identification of faults, Servicing and resolution
  • Installation of DTH Set Top Box
  • Check the AC Mains output
  • Rectify the problem and resume uninterrupted Service
  • Completing documentation

  Comprehend customer’s requirement
  • Basic electrical and mechanical modules of various products
  • Electronics involved in the type of products
  • Models of different appliances and their common and distinguishing features
  • Understand how to communicate with customers
  • Etiquette to be followed at customer’s premises
  • Precautions to be taken while handling field calls and dealing with customers

  Interact with other employees
  • Understand work requirements
  • Report problems identified in the filed
  • Deliver work of expected quality
  • Have feedback from a happy and satisfied customer
  • Resolve inter-personnel conflicts and achieve smooth workflow
  • Understand building of team coordination

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